Detailed instructions on authenticating OA Zalo account by: Authenticating when OA name is a brand name or trademark
Detailed instructions on authenticating OA Zalo account by: Authenticating when OA name is a brand name or trademark
26 February, 2024 bởi
Hoàng Hồng Vân
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Types of valid authentication documents: The OA name is a brand name/trademark that has been certified by the National Office of Intellectual Property.

The element of verifying a brand name/trademark is a document proving the legality of the OA-registered Enterprise/HKD in owning or having the right to use the registered brand/trademark in the territory of Vietnam. according to regulations of the Law. Please review carefully and choose a valid brand name verification factor. 

[Authentication official document according to the form downloaded at  https://oa.zalo.me/  ]

Note: 

- Business Household Registration Certificate is only authenticated for 1 single OA; 
- For trademarks not registered in Vietnam, documents must be a photo/scan of the original in English or a notarized Vietnamese translation.

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OA authentication approval policy and process: 
OA authentication approval process:
Zalo OA Management Board will approve OA authentication request according to the process and policy within 7 working days, however in some cases cases, it may take longer; 
During the approval process, Zalo OA Board of Directors may request OA to provide additional information or other documents with the purpose of ensuring that the Enterprise/HKD has been registered for establishment and is operating in accordance with Vietnamese law. ; 
Authentication results will be sent by text message to the OA Administrator and notified in the "System messages" section on the OA admin page at https://oa.zalo.me/manage/oa 

Steps to take if OA is denied authentication: The
OA administrator carefully reads the response in the message from the Zalo OA Board of Directors to re-authenticate by re-supplying the set of authentication documents, including: set of previously submitted authentication documents along with additional requested documents/information; 
In case OA is required to adjust name, introduction information or avatar/cover photo, Admin please visit https://oa.zalo.me/manage/profile or select Management → Select Profile OA news → Select the “Edit” button.  
If you have other questions or complaints, please email oa@zalo.me for answers.

 
 

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Companies interested in Business Management Software, as well as Odoo erp software integrated with OA Zalo, please contact MID Vietnam

Address: 16/117 Nguyen Son, Ward Gia Thuy, Long Bien District, Ha Noi, Vietnam
Phone: +(084)943730142
Email: erptoancau@gmail.com
Website: https://erptoancau.com

We are always ready to answer your questions and provide more detailed information about the product , our services. Contact us today to start your journey to improving efficiency and effective management in your business.

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