Introduction to the Odoo Chatroom Module Connected to OA Zalo: Optimizing Communication and Customer Management
In the continuous journey of enhancing customer experience and streamlining workflows, MID Vietnam Technology Company has developed the Chatroom module, seamlessly integrated with the OA Zalo application. This module not only brings about flexible communication capabilities but also provides effective customer management tools
Key Features:
Direct Interaction:
The Odoo Chatroom module connects with OA Zalo, allowing businesses and employees to interact directly with customers right in the Odoo interface. You can send and receive text messages, images, icons, PDF files, and various other files conveniently.
Customer List Management:
Zalo contact information is integrated and managed within Odoo, enabling businesses to efficiently track customer information. This creates an automatic and synchronized database, enhancing CRM management capabilities.
Customer Support and Services:
This module not only helps track support requests from customers but also provides a management interface to swiftly address issues and deliver useful information. Managing customer services via Zalo becomes flexible and efficient.
Advertising and Notifications:
Utilize the Odoo interface to send notifications and advertise products/services to the Zalo customer list. This aids businesses in creating effective advertising campaigns and enhancing natural interaction with customers.
Usage Guide:
1. Configuring OA Zalo with Odoo:
Follow the installation guide to connect your Zalo account with Odoo and start using the Chatroom module.
2. Chatroom Module:
Access Chatroom within the Odoo interface to initiate interactions with Zalo customers.
Send and receive messages, manage products, view customer information, and utilize flexible features.
Customer Management:
In the Options section, manage customer information, create opportunities (lead - CRM), and perform quick searches.
Support Request Management:
Track support requests and customer services, swiftly resolve issues.
Advertising and Notifications:
Use the Odoo interface to send notifications and advertisements, optimizing advertising campaigns.
With the Chatroom module connected to OA Zalo, Odoo becomes more than just a business management platform; it transforms into a flexible bridge between businesses and customers, creating a dynamic and efficient interactive experience.
Dear customers, you can purchase or download the main module here:
https://apps.odoo.com/apps/modules/browse?search=G-ERp
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MID Vietnam Electronic Technology Development Joint Stock Company
🌍 Website: erptoancau.com
☎ Hotline: 0943730142 Skype 1: Thanhhai41280@gmail.com - Skype 2: 0983655165
📩 Email: erptoancau@gmail.com